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About Marchwood
A small firm, on purpose.

Marchwood was started in 2013 on a simple idea: that mortgage and protection advice should feel like a conversation with someone on your side, not a sales call.

We are a whole-of-market brokerage, which means we are not tied to any single bank or insurer. We compare a wide panel of lenders and providers, and we say so plainly when the best move is to wait or to stay put. Most of our work comes from clients who send their friends and family, which tells us we are getting the important part right.

You will deal with a named adviser from the first call to completion, and we are happy to meet in person in Manchester or talk over video, whichever suits you.

What we stand for

Three habits we do not bend on.

Plain English

If we cannot explain it simply, we have not understood it well enough. No jargon, no pressure, no small print sprung on you at the end.

Advice first

We look at your whole situation before we mention a product. Sometimes the right advice is the one that earns us nothing.

Whole of market

We compare widely rather than pushing a shortlist, and we are open about how we are paid.

The team

People, not a call centre.

EM

Eleanor Marsh

Founder & Senior Adviser

Twenty years in mortgages and protection, and the person most likely to tell you to wait a month if that is the smarter move.

JW

James Whitlock

Mortgage Adviser

First-time buyers and movers are his happy place. Calm, thorough, and quietly good with a tricky chain.

PA

Priya Anand

Protection Adviser

Makes protection make sense. Priya sizes cover to real life and reads the policy wording so you do not have to.

GO

Grace O'Donnell

Client Relationship Manager

Keeps every case moving and every promise kept. If you have a question, Grace usually has the answer first.

How we are paid
Clear before you commit.

We believe you should know how a broker is paid before you take their advice. Depending on the case, we may receive a commission from the lender or provider, charge a fee, or both. There may be a fee for arranging a mortgage; the amount will depend on your circumstances and will always be confirmed in writing before you proceed.

Placeholder. Confirm the firm's exact fee structure and wording with the client's compliance officer before publishing.

Marchwood Mortgage & Protection is authorised and regulated by the Financial Conduct Authority, register number 000000 (placeholder). Some buy-to-let and commercial lending is not FCA regulated.

Speak to a human

Let's talk it through, no pressure.

Book a short call with an adviser. We will listen first, explain your options in plain English, and only recommend a route when it genuinely fits.